Accounting Manager

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cox-enterprises
 Virtual
Posted: September 30 2015
Company Location: Horsham, PA
Application Deadline: Available Year-round
Position: 6 Part-time, Paid

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Description

• Must have a high school diploma or equivalent
• Must be at least 18 years old
• Must have excellent written and verbal communication skills with an attention to detail and ability to adapt communication style to various audiences
• Ability to multi-task and adapt to changes in a fast-paced work environment
• Demonstrated strong interpersonal and conversational skills to interact with guests
• Demonstrated strong problem-solving skills to assist guests with professionalism and courtesy
• Demonstrated phone etiquette skills and friendly, pleasant, enthusiastic phone demeanor
• Computer skills to include Internet, basic Office programs, ability to learn customized in-house systems
• Must be able to sit for long periods of time

Desired Qualifications

• Bilingual
• Demonstrated knowledge of SEA parks and products preferred
• Previous theme park or customer service experience preferred

Primary Responsibilities

• Represent SeaWorld Parks & Entertainment in a positive light in all guest interactions
• Answer inbound calls for SeaWorld Parks & Entertainment from consumers and assist in sales which include reservations for Dines, Tours and Animal Interactions as well as Park Admission Tickets and Annual Pass products
• Process orders, research and solve problems that may occur with orders while maintaining the highest level of customer service
• Maintain park and product knowledge by accessing department SharePoint during each shift to stay updated
• Meet and maintain the benchmarks set for key performance metrics
• Learn new call handling techniques, park programs, and call skill types as required based on business need
• Assist in other areas of call center as required
• Perform data entry on new and existing reservation orders



Part-time wage positions available to work a maximum of 29 hours per week including Saturday's. The Virginia Department of Motor Vehicles is seeking Part Time/Wage applicants to work as Customer Service Technicians in several of our Customer Service Centers within the Richmond District. Possible work locations include: Chester, Chesterfield, Ft. Lee, North Henrico, Petersburg & Richmond Headquarters. We are looking for individuals that can deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicants will handle customer transactions using multiple PC modules, cash drawers, credit cards, titles, plates, tags, etc. Individuals will be expected to follow established policies and procedures along with interpreting and administering state and federal regulations. Other duties include administering electronic/written driving tests and vision tests with customers; processing applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Training will be provided to ensure your success during your DMV employment.

DMV's Vision is PEAK...standing for People, Ethics, Accuracy, and Knowl

Responsibilities

• Represent SeaWorld Parks & Entertainment in a positive light in all guest interactions
• Answer inbound calls for SeaWorld Parks & Entertainment from consumers and assist in sales which include reservations for Dines, Tours and Animal Interactions as well as Park Admission Tickets and Annual Pass products
• Process orders, research and solve problems that may occur with orders while maintaining the highest level of customer service
• Maintain park and product knowledge by accessing department SharePoint during each shift to stay updated
• Meet and maintain the benchmarks set for key performance metrics
• Learn new call handling techniques, park programs, and call skill types as required based on business need
• Assist in other areas of call center as required
• Perform data entry on new and existing reservation orders



Part-time wage positions available to work a maximum of 29 hours per week including Saturday's. The Virginia Department of Motor Vehicles is seeking Part Time/Wage applicants to work as Customer Service Technicians in several of our Customer Service Centers within the Richmond District. Possible work locations include: Chester, Chesterfield, Ft. Lee, North Henrico, Petersburg & Richmond Headquarters. We are looking for individuals that can deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicants will handle customer transactions using multiple PC modules, cash drawers, credit cards, titles, plates, tags, etc. Individuals will be expected to follow established policies and procedures along with interpreting and administering state and federal regulations. Other duties include administering electronic/written driving tests and vision tests with customers; processing applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Training will be provided to ensure your success during your DMV employment.

Requirements

• Represent SeaWorld Parks & Entertainment in a positive light in all guest interactions
• Answer inbound calls for SeaWorld Parks & Entertainment from consumers and assist in sales which include reservations for Dines, Tours and Animal Interactions as well as Park Admission Tickets and Annual Pass products
• Process orders, research and solve problems that may occur with orders while maintaining the highest level of customer service
• Maintain park and product knowledge by accessing department SharePoint during each shift to stay updated
• Meet and maintain the benchmarks set for key performance metrics
• Learn new call handling techniques, park programs, and call skill types as required based on business need
• Assist in other areas of call center as required
• Perform data entry on new and existing reservation orders



Part-time wage positions available to work a maximum of 29 hours per week including Saturday's. The Virginia Department of Motor Vehicles is seeking Part Time/Wage applicants to work as Customer Service Technicians in several of our Customer Service Centers within the Richmond District. Possible work locations include: Chester, Chesterfield, Ft. Lee, North Henrico, Petersburg & Richmond Headquarters. We are looking for individuals that can deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicants will handle customer transactions using multiple PC modules, cash drawers, credit cards, titles, plates, tags, etc. Individuals will be expected to follow established policies and procedures along with interpreting and administering state and federal regulations. Other duties include administering electronic/written driving tests and vision tests with customers; processing applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Training will be provided to ensure your success during your DMV employment.

How To Apply

Apply
Login or Sign Up to apply.
 

Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.

Report potential scams Go to Trust and Safety Center