Customer service

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Lincare Inc
5251 Cornell Dr
Irondale, AL
Posted: January 06 2016
Application Deadline: Available Year-round
Position: 4 Full-time, Paid (College Credit Required)

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PT Sales Associate, Sears Home Services - US

The Customer Service Representative (CSR) in conjunction with the rest of the centre team plays a key role in delivering an exceptional professional and friendly service to all business centre customer, visitors and prospective clients.

The CSR is an extension of our clients business ensuring that they are able to concentrate on their work, while we manage their office needs

Key Areas of Responsibility
- First point of contact for new and existing customers and visitors therefore providing an exceptional impression and service
- Responsible for the day to day running of the centre and providing services including:
- Managing switchboards; handling calls of various internal /external clients as well as various Regus areas of business
- Managing meeting room booking system
- Preparing offices for move-in/ move-outs
- Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries
- Resetting Meeting Rooms to accommodate bookings
- Administrative tasks- delivering their mail, answering their phones, sending their packages, ordering their office supplies,
- Procurement
- Demonstrate ownership of the centre to ensure the centre is ‘show ready’ at all times-
- Ensure continual upkeep and standards of business centre to include offices, meeting rooms and communal areas
- Contributes to the overall revenue of the centre by identifying opportunities to promote Regus products and services
- Duties may vary depending on centre needs Key Skills and Experience & Competencies
Key Skills
- Exceptional Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
- Effective and professional communication skills in both local language and English (written and oral)
- Solid organisational skills, including the ability to prioritise and multi task in a demanding environment
- Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook and the ability to understand further programmes to assist in the day to day centre operations
- Ability to operate basic office equipment
- Ability to build and maintain strong working relationships
- Embraces Change
- Takes Ownership an
- Takes Ownership and uses initiative
- Good Communicator
- Team Player
- Resilient
Key Relationships
- New and existing customers (In-house clients, Meeting Room Clients, Virtual Office Clients)
- Centre team
- Line manager


Your Primary duties include: Preparation of Balance sheets (Mini), account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database

Secondary duties:Now, your secondary daily duties would be to report to your Supervisor, who would be attached to you online , He/She would assign logs of duty daily and you would be required to work according to instructions, using the Microsoft Office tools and the Accounting software. Now the function of the Accounting software is to arrange, formalize and manage the data you have processed


These are the requirements for the Job...
-Are you a U.S. Citizen, Canadian Citizen Green -Card Holder
-Must be fluent in communication and English
-Must have a clear criminal charges
-Must be atleast 40wpm average
-Must be 18+ average.....


Required - Account Management, Administrative Assistant, Medical Billing, Payroll

How To Apply

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Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.

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