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Posted: June 15 2016
Company Location: Fort Lauderdale, FL
Application Deadline: No Deadline
Position: 50 Full-time, Paid (College Credit Required)
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DescriptionThis customer service representative sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements. Then when you’re ready, post your job on Monster to reach the right talent -- act now and save 20% when you buy a 60-day job ad!
ResponsibilitiesServes customers by providing product and service information; resolving product and service problems.
RequirementsAttracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.