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Veterans Service OfficerBookmark This
Posted: May 25 2016
Company Location: East Aurora, NY
Application Deadline: Available Year-round
Position: Full-time, Paid
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DescriptionThe Veterans Service Officer performs administrative work in advising armed forces veterans and dependents of benefits available under federal, state, and local laws. Work involves legal representation of clients in assisting them in determining eligibility for veteran’s benefits. This position assists in completing and submitting required forms, obtaining necessary legal documents, medical reports and other data as required by law or in support of claim.
Files and processes veterans claims; ensures that all paperwork is completed and submitted properly.
Counsels veterans on issues they may be facing and directs or refers them to the correct professional services.
Responds to Veteran’s affairs letters; prepares a variety of correspondence as necessary.
Attends community events and shares information on the various veteran programs in the county.
Attends speaking engagements and talks on behalf of the county.
Advises persons currently in the armed forces concerning family allotments, hardship status, disability provisions and other armed forces benefits.
Assists pensioned veterans and widows in completing their annual income and medical expense reporting requirements.
Visits social services offices, law enforcement agencies, various local human services offices, regional Veterans Administration offices, and state institutions to render advice and assistance to veterans.
Assists widows and widowers in securing Department of Veteran Affairs death benefits.
Advises veterans on home loans and assists them in obtaining Certificates of Eligibility.
Supervises all administrative matters in Veterans Service Department, including budget preparation, accounts payable, general ledger monitoring, scheduling, and personnel matters.
Confers with Commissioner’s Court and Advisory Board in developing progressive plans for the Division.
Participates in conferences with veterans' organizations and federal and state officials on matters affecting the welfare of veterans and veterans' benefit programs; reviews literature, documents or news reports to enhance and maintain knowledge of state and federal legislation affecting veterans' benefit programs.
Makes oral presentations to church, civic, business and school groups, as requested, on topics pertaining to veterans affairs.
Regular and punctual attendance is required.
RequirementsEducation, Experience, and Licenses:
To be appointed as an officer a person must:
be qualified by education and training for the duties of the office;
be experienced in the laws, regulations and rulings of the United States Department of Veterans Affairs controlling cases that come before the Veteran’s Commission;
have served on active duty in a branch of the armed forces of the United States; for at least four months or have service-connected disability; and been honorably discharged;
or be a widowed Gold Star Mother or a widow who has not remarried of a serviceman or veteran whose death resulted from service.