Administrative Assistant

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Talus Rock Retreat
291 Syringa Heights Rd
Sandpoint, ID
Posted: August 21 2016
Application Deadline: Available Year-round
Position: Part-time, Unpaid

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Description

This fast-paced, non-traditional internship needs an introduction! To give you an idea of what life is like at Talus Rock Retreat as a staff member I will tell you what I did on my first day as a summer intern. I started out the morning in the hot tub with the owner, Heather, training me on phone etiquette as we siphoned out dirt. Later, I played videographer for a small wedding on the grounds, and finally I finished out the day sitting behind the wheel of a '73 Mercedes as the fix-it-man, Jay, towed me down the street by the moonlight. No two days are ever the same; the only constant being the endless stream of energy flowing in and out of the front doors. Always on the move, you must be adaptable with an ever-present easy smile and good humor.
You will be mentored by brilliant minds and giving hearts at a highly unconventional social venture. Constantly brushing shoulders with fascinating people ( new WWOOFers, inn keepers, family members, interns) each with a diverse skill set to share under the umbrella of a revolving door of movers and shakers (colorful guests at the retreat from fortune 500 CEOs to cyber attornies; from gradeschool sweethearts celebrating their 60th anniversary to national geographic penguin photographers). This is not a place that hosts your cookie cutter, standardized guest; in fact nothing is standard about this place except exceptional service and adventure.
This internship is a lifestyle, not for someone looking to punch a clock, but for someone who is invested in what TRR stands for - building relationships by creating a welcoming space for guests. All activities stem from this mission. The lines between work and personal become blurred, and you may be asking yourself if mushroom hunting, cherry drying, trail blazing, or sharing pizza and wine with guests is work or pleasure. We like it when it's both. A certain richness and uniqueness comes with such an arrangement.While we understand that this internship is not for everyone, for some it is everything you could want in a job and in a home but did not know could exist together.

Compensation:

living accommodation (either the converted garage with full bedroom and bathroom or a small cabin on the property with a wood fire stove.)
free breakfast (when you help with cooking the guest breakfast)
access to fresh fruits and vegetables from the garden when available
food staples (i.e. flour, oats, rice, beans, eggs, milk, meat, butter, oils, spices)
unparalleled hands-on experiential learning with a breadth of knowledge not found in many other work environments!

Responsibilities


providing administrative support for innkeepers
taking phone calls
making reservations
sending out reservation confirmation emails, thank you feedback emails
compiling guest details in the reservation system
being present for the guests! (always with a smile, free for whatever they are needing in that moment, with respect and kindness)
occasional cleaning, light maintenance work
concierge services, working knowledge of Sandpoint for guest reference
running errands around town as needed (i.e. picking up groceries)
keeping an ongoing to-do-list of things needed to be done around TRR
working on marketing strategies-blogging, Facebook posts, etc.
updating the Documented Procedures folder as new tasks arise
creating/organizing documents for better institutional memory
being ready to take on any hat, any project!

Requirements

Experience/Skills Needed:

Ultimately, no experience required as long as you have great writing, organizational, and customer service skills. A general knowledge of computers and an eagerness and willingness to learn and be part of a team is also important, as well as a generally upbeat attitude and flexibility.

Experience in these skills would be a plus:
Experience in marketing and entrepreneurship
Wordpress web design
Blogging
Social media marketing
Email marketing
SEO
Event planning

Commitments:

Looking for long-term commitment, minimum of two months with a trial period of two weeks.
25 hours/week
Up to 3 evenings/week (depends on the week and if there are guests) of being around the retreat and on-hand to talk with guests and help them out with anything they may need, possibly doing late check-ins of guests.
Up to 3 days/week with phone/email responsibility during off-hours, as well as two days/week during work hours.
Possibility of full-time work with stipend during busy months, if desired.

Skills

Required - Writing and Editing, Organization, Excellent customer service skills, Eagerness to Learn, Teamwork, Great Communication, Great Personality, Great troubleshooting skills, Great People Skills, Positive Can-do Attitude
Preferred - Marketing, Marketing Analytics, Social Media Advertising, Social Media Blogging, Blog Development, Blog Management, Phone Skills, WordPress, Web Design, Entrepreneurial Experience, Email Marketing, SEO, Event Planning, Event Hosting, Commercial Cleaning, Management, Concierge Services, Lodging

How To Apply

Apply
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