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Administrative Assistant/ReceptionistBookmark This
Posted: October 24 2015
Company Location: Springfield, MA
Application Deadline: Available Year-round
Position: 20 Full-time, Paid (College Credit Required)
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Description1. Open the offices in the morning and lock the front door in the evening.
2. Ensure that the front and rear entrances of the building are clean.
3. Switch on all lights and check cleanliness of the interior, making a record of any poor
levels of cleanliness or any maintenance issues and take necessary steps/action to
4. Ensure that the kitchens are well stocked with milk, sugar, tea and coffee.
5. Ensure all toilets are well stocked with toilet paper, hand towels, linen roller towels and
ResponsibilitiesOperate Alert’s switchboard from 8.30am – 4pm; receiving and transferring telephone
calls, announcing callers, taking brief messages and passing these on via the email
system or connecting callers to staff members personal direct line voicemail.
Ensure all voicemail messages to main office number are taken and directed to staff
members. Maintain and ensure that the answer message is appropriate.. Report telephone equipment and line faults to the IT Manager.
Train all new staff in the operation of the telephone system, as part of the New Staff
Induction process and take a pro-active approach to ensuring existing staff are properly
trained on making full use of the system.
Review and update on a regular basis the staff contact and telephone extension lists.
RequirementsEducated to A level standard – or equivalent
At least 1 years’ experience of working within an office environment and front of house.
Previous experience of switchboard operation.
Familiarity with the use of office equipment i.e. fax, photocopiers etc.
Implementing admin systems and databases
Excellent verbal communication skills with a good telephone manner
Good written skills
Good interpersonal skills
Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)
combined with ability to acquire other skills as necessary (e.g. databases and spreadsheets
SkillsRequired - AWR Microwave Office
Preferred - AWR Microwave Office