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Casa Delfin Guesthouse
Calle Pedro Francisco Bono no. 5, Las Terrenas Samana
New York, NY
Posted: May 09 2016
Application Deadline: Available Year-round
Position: Full-time, Paid
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DescriptionCasa Delfin is pleased to announce the opening of internships in a B&B/ guesthouse hotel located in Las Terrenas, Samana Dominican Republic, for college seniors and graduate students in the areas of hospitality and tourism and related fields. The objective of the internship is to involve the intern in the various operational areas of the hotel.
Under the supervision, training and support of the hotel owners, the intern will have the opportunity to learn how to manage each of the areas of the hotel: rooms, food and beverage and general administration. The intern will familiarize him / herself with the operations of the hotel through an orientation program.
The ideal candidate must show interest in understanding the operations of a small hotel located in Nort – Eastern of the Dominican Republic. The intern must get involved in the operations of each of the three aforementioned areas. The internship offers the opportunity to work for a period of 25 - 35
hours a week closed to one of the most beautiful beaches in the Dominican Republic.
All applicants must have basic knowledge of Spanish and French and are willing to improve them. Students who are fluent in languages other than English and Spanish will have to be assessed individually. But in the end is all in your personality and attitude!
The internship will provide the students the opportunity to strengthen their knowledge and to develop their professional skills. At the end of the internship, interns will have acquired experience in areas of a hotel, which will add value to their resumes.
Project profile: Contribute to the development of the operating activities of a company in the hotel industry
Start Time: flexible
End time: flexible
Duration: +6 months
Responsibilities•Take guest reservations correctly and courteously
•Greet guests promptly and courteously (check-in, check-out, personal information, rooms, luggage, security)
•Ensure the cleanliness and order (exterior, lobby, rooms)
•Monitor the need for maintenance, repairs or refurbishing, ensuring that the necessary work is carried out
•Monitor maximum room occupancy within agreed overbooking policy
•Verify and update billing as required, including monitoring and filing prior-approval limits, confirmations, and purchase orders
•Perform basic financial management, including updating balance sheets
•Appraise the performance of staff, identifying and addressing areas for development and training
•Ensure accurate and timely submission of all reports and administrative work
•Prepare and submit annual budgetary information and updates as required
•Monitor trends within the industry and make suggestions how these could be implemented
Requirements•Outgoing and open minded
•Experience in planning, reporting, and supervising staff would be an asset
•Demonstrated ability to promote effective relations with customers
•Strong team building and interpersonal skills
•Capacity to work both as a leader and within a multi-disciplinary team and independently
•Ability to work responsibly with minimal supervision
SkillsRequired - Basic Spanish, English
Preferred - Social Media, Basic French