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Chief Strategy OfficerBookmark This
Posted: July 26 2016
Company Location: New York, NY
Application Deadline: Available Year-round
Position: 20 Part-time, Paid
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DescriptionSUMMARY OF PROFESSIONAL FUNCTION
The Chief Strategy Officer leads the development and execution of strategic initiatives in clinical and program areas implementing data driven quality improvement functions. The CSO communicates and implements the organization’s strategy internally and externally so that all employees and partners understand the strategic direction and how it carries out the agency’s overall goals. He/she inspires commitment to clear strategic plans driving immediate change while leading decision making that sustains organizational change. He/she balances strategy formulation and execution exercising influence at all levels of the organization. He/she both leads and directly executes tasks that result in the outcomes required using rapid cycle change and lean strategies as well as other proven effective methods.
The CSO leads quality improvement, quality assurance and compliance activities, managed care contracting and relationships, accreditation, and healthcare business development. The CSO leads the implementation of the Vision process, promoting organizational values and commitment to development of employees as leaders throughout the corporation. The CSO partners to lead the development of the budget and to ensure innovation and quality service delivery for over 8000 people per year. The CSO advises on administration and operations of the organizational system and partners to provide supervision, training and guidance to a staff of 1400, and daily management of the $85 million budget. The CSO is accountable directly to the CEO on implementation of strategic initiatives, development of programs and strategic relationships, quality improvement initiatives, and overall operations.
Ensures broad input into the development of the Corporate Strategic Plan and the specific objectives to achieve Corporate Key Performance Indicators. Evaluates Corporate Plan progress and facilitates strategies to accomplish results.
Reviews analysis of activities, cost, operations, metrics, and forecasts data to determine progress toward strategic goals and amends direction and strategies as required. Confers with the Chief Executive Officer and Chief Operating Officer to review achievements and determine required changes in goals and objectives.
Partners to lead the development of the corporate budget ensuring broad input and analysis to develop and implement an accurate spending plan and revenue targets that ensure continued financial viability and future operational and capital resources.
Leads the development, collection, and use of metrics, ensuring reliable, valid, and informative data is used to drive quality improvement and change in operations and results for the people served and the organization.
Communicates directly with employees throughout the corporation to provide education regarding Corporate Vision and values, Strategic Initiatives, Key Performance Indicators and budget goals and outcomes.
Quality Improvement, Quality Assurance and Corporate Compliance Administration
Leads the quality improvement initiatives of the organization using data to improve processes and results. Ensures that quality results and improvement efforts meet the standards of payers and external accreditors. Uses rapid cycle change and lean strategies to drive action and evaluation and continuous improvement.
Provides executive oversight of the Quality Assurance function of the agency including Incident Review and collaboration with the Justice Center, the process to understand and implement regulatory requirements and accomplish successful certification and accreditation, and nationally endorsed self-monitoring activities.
Directs the implementation of Utilization Review and Utilization Management to ensure level of care criteria are met and service delivery is appropriate for the needs of recipients and the requirements of all payers.
Performs the role of Compliance Officer administering the Corporate Compliance program to ensure reporting, investigation and correction of all violations, as well as staff training, policy and procedure development, auditing and monitoring, medical policy, and guidance and discipline.
Human Resources Administration
Partners with CEO and COO to support the Leadership Council in the development of the staffing plan, training, and skill development for the corporation to ensure capacity and resources to implement strategic initiatives and program services.
Supports the development of employee appreciation, recognition and retention programs, as well as training, guidance and career development for employees. etc
RequirementsREQUIRED PERSONAL CHARACTERISTICS
Personal passion, creativity, high energy, a sense of humor and the ability to lead from value base with a clear vision for the future.
Ability to use candor, humility, and tact to encourage, support and inspire others, inviting honest input and the thoughtful contributions of others.
Willingness to share power and authority, and establish accountability appropriately to enable others to perform their roles and responsibilities with excellent outcomes.
Personal courage in making decisions and taking responsibility for decisive action.
Belief in the passion, vision and value of the organization’s work.
Sound judgment and ethical behavior in decision-making.
High degree of personal integrity and diplomacy.
Accountable to the Chief Executive Officer and Partner with the COO forming the Executive Team
Work Collaboratively with the Executive team to collectively lead the Leadership Council
Sr. VP of Talent Management and Human Resources
Sr. VP of Clinical and Program Services
Positions accountable to your position:
Director of Quality Assurance
Other positions to be determined
Advises, consults, and coordinates with:
Chief Executive Officer
Chief Operating Officer
Board of Directors of Access: Supports for Living
Board of Directors of Envision Coordinated Supports
Board of Directors of Access: Supports for Living Foundation
Senior Leader team
Middle leaders and supervisors
Employee task forces and committees
Any and all staff as appropriate
ALL POSITIONS ARE SUBJECT TO A CRIMINAL BACKGROUND, FINGERPRINTING AND MOTOR VEHICLE REPORT CHECK..