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Children's Community Care, Inc. d/b/a Children's Community Pediatrics
Posted: January 11 2016
Company Location: Wexford, PA
Application Deadline: Available Year-round
Position: 45 Full-time, Paid
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DescriptionThis customer service representative sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.
Although customer service jobs vary according to sector, the company and the level of the position the fundamental job requirements remain standard for the customer service function in an organization.
Select the details that apply to your position from this comprehensive job description.
ResponsibilitiesA customer service representative interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. For instance, a customer representative may assist you in opening an account or help you to resolve a problem if you cannot access your account or if your order never arrived. Usually, customer service representatives
RequirementsExperience: Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
Education: These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees.