customer service

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ADTRAN, Inc
 Virtual
Posted: June 07 2016
Company Location: Huntsville, AL
Application Deadline: Available Year-round
Position: Part-time, Paid

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Description

We are a leading global provider of networking and communications equipment. Our products enable voice, data, video and Internet communications across a variety of network infrastructures. Our solutions are currently in use by service providers, private enterprises, government organizations and millions of individual users worldwide.

Corporate Overview
We supply innovative network access products that enable a wealth of applications ranging from Internet access and corporate connectivity to telecommuting and distance learning.

Investor Relations
We have a history of sound financial performance. A wealth of information is available for those who are currently or those who are interested in becoming an ADTRAN investor.

Responsibilities

Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters

Requirements

Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Skills

Required - Customer Service, Administrative Assistant, Accounting Management
Preferred - Administrative Assistant

How To Apply

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