Customer Service RepresentativeBookmark This
West Staffing Inc
Posted: October 14 2015
Application Deadline: Available Year-round
Position: Full-time, Paid
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DescriptionLooking for a new career? We are currently looking for high energy Customer Service Representative to join our Business Development Centers. Due to continued growth, we are looking to hire for multiple positions within the Phoenix, AZ area. Previous auto sales experience is NOT required. If you have experience in customer service, telemarketing, hospitality or sales then we encourage you to apply!
ResponsibilitiesEssential Primary Functions:
• Reports to Customer Service Manager, supporting the Sales team
• Performs detailed Order Entry/Acknowledgement processing
• Performs screenings for all exports (Dealers/ Customers and Forwarders), to compliance to U.S. Export Regulations
• Prepares Export documents (commercial invoices, SLI’s, proforma invoices)
• Communicates with various internal Departments (Planning, Shipping, Sales, etc.) on a daily basis
• Communicates via phone/ email or fax with Domestic /International Customers and supporting Sales Reps both internal and in the field .
• Must be detail oriented and an effective multitasker
• Customer focused with good organizational and time management skills
• Excellent verbal and written communication skills
• Experience with Export Compliance and Export Documents
• Excellent computer skills and proficient in Excel spread sheets