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Trustees Of The Convent Of The-Sacred-Heart inc.
Posted: March 21 2016
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DescriptionWe are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and are responsible for the first impression we will make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. Competence in dealing with complaints and giving information as well as a customer-oriented approach are essential.
ResponsibilitiesKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet guests and welcome them into the office
Answer questions, address complaints and give suitable information
Answer all incoming calls and redirect them or keep and distribute messages
Accept and sign the delivery of letters, packages etc. and distribute them either personally or through an interoffice dispatching system
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward e-mails
Monitor office supplies stock and place orders when necessary
Keep updated records and files and maintain financial sheets with office expenses and costs
Take up other duties as assigned (travel arrangements, appointment schedules etc.)
RequirementsProven experience as front desk representative or agent or relevant position
Familiarity with the use office machines (e.g. fax, printer etc.)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Good problem-solving skills
High School diploma; additional qualifications will be a plus