High Touch Customer Service and Office Operations

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This Internship leads to a position within the company reporting directly to the CEO. Extending an immaculate customer service with passion and talent, the candidate will rapidly grow to embrace the office operation management assisting the CEO in all aspects of the business. Dealing with customers, B2B accounts, Communications and PR, Social Media, International and Strategic Business Development with Travel and Destinations Partners. Majestery is also a travel agency to serve its exclusive members. Based on private membership the company provides added value and privileges to enhance a product or a brand and secure loyalty.


Manage calendar and contacts
Bookkeeping and accounting duties
Coordinate travel, events, conferences, etc.
Communicate with contacts on behalf of CEO via email and other means such as sales/business development
Must have stellar communication skills both verbal and written - Written must be at the level of professional writer, editor, proof-reader
Maintain office as needed; work with vendors, keep office running smoothly, manage virtual task force (concierges-customer service agents)
Serve as personal assistant to owner as needed
Blog - Edit client's newsletters, luxury travel content, website updates, press releases, business communication
Handle client relationship/account management/execution/administration


The ideal candidate will be:
Speaking Chinese (Mandarin) or/and/Korean
Always "on it" and can be depended on
Is extremely organized with a strong attention to details
Has exceptional administrative skills with the ability to multi-task
Is willing to wear many hats and pitch in wherever needed with a service-oriented attitude
Has a naturally accommodating, fun positive and attentive personality
Has the ability to make sound judgments without supervision
Has pristine writing, typing, proofreading, grammar and spelling skills (need to write CEO's critical mail, articles, coordinate free lance editors, proof read them, ...)
Has excellent blogging and social media skills - be passionate and proactive about it
Has excellent interpersonal skills
Has the ability and willingness to work non-standard hours with a positive, upbeat attitude and 24/7 work ethic

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