Intake Assistant Intern - Dorchester

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Action for Boston Community Development, Inc.
178 Tremont Street
Boston, MA
Posted: March 03 2016
Application Deadline: Available Year-round
Position: 3 Part-time, Unpaid

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Description

General Description:

The Dorchester Neighborhood Service Center is looking for interns to provide general assistance in the outreach, intake, verification, and processing of applications for fuel and weatherization clients.

Duties/Responsibilities:

Assist in providing outreach to eligible clients through mail and telephone correspondence, including responding to client inquiries regarding program and services offered.
Assist clients with filling out applications for services.
Assist in maintaining and updating applicant files.
Assist in contacting clients whose applications need additional information.
Assist in logging in all winter heating emergency calls, and directing calls to the appropriate staff for assistance.
Assist in client intake, data entry, certification notice and other appropriate administrative duties as appropriate.
Assist in providing information to clients seeking utility payment management programs.
Other related duties as needed.

Requirements

Skills & Qualifications:

Prior experience in general office work required.
High School diploma/GED required.
Good communication skills, both written and oral.
Ability to sensitively and effectively communicate with individuals of diverse economic and cultural backgrounds.
Bilingual skills helpful.

Schedule (including day and time if applicable):

10-15 hours per week

How To Apply

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