Intake Intern - Roxbury/North Dorchester

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Intake Intern
Provides emergency, general, and educational programs and services which seek to assist individuals and families to thrive. Assist in providing outreach to eligible clients through mail and telephone correspondence, including responding to client inquiries regarding program and services offered. Assist clients with filling out applications for services, maintain and update client files, contact clients whose applications need additional information. Assist in logging in all winter heating emergency calls, and directing calls to the appropriate staff for assistance. Assist in client intake, data entry, certification notice and other appropriate administrative duties as appropriate. Perform other related duties as needed. Ongoing for flexible schedule for 10 to 25 hours per week between Monday and Friday from 9am to 5pm. At least 1 semester or during the summer.


Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds. Prior experience in general office work required. High School diploma/GED required. Must have strong written and verbal communication skills also with strong organizational skills and attention to detail.

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