Client Care & Sales Support

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Description

Votacall is looking for good people who are extremely energetic and contagiously positive to guide our customers through the implementation of our game changing communications technology.

Votacall (www.votacall.com) is an Award Winning Communication Consulting Group and Cloud-based UC Provider that is rapidly growing. What does all of that actually mean? To translate, we help businesses communicate. At this point, everyone has heard of “the Cloud”, well here is your opportunity to get exposure to this game changing technology.

At Votacall, our belief is that the customer experience is the only metric that can be used as a predictor for long term success. Therefore, we need excellent people on our team to ensure that we are delivering the experience our customers deserve. That is where you come in.
You…
•Must be comfortable multi-tasking and keeping your cool while doing so
•Must be a problem solver by nature
•Must be a “grab the bull by the horns” type of person, who will lead if not you?
•Must know what it means to be a team player.
•Must know how to smile and say, “hi, how was your weekend?” at 8:00 am Monday Morning
•Must have a desire to learn and grow with an organization. You want to get into Sales? How about Project Management? Have you thought of Account Management? Does Technology get you excited, have you thought about Support and Development as your path to greatness?

We…
•Believe that the customer experience is the only metric
•Work hard because we love being a game changing technology company
•Commit to guiding you to find a career path based on the fulfillment of the above
•Want the best candidates so we have the best co-workers so we create the best environment and experience.

Votacall is looking to fill a Client Service Advisor I role within our C.O.R.E. (Center of Operational Resource Experts) Group. The CSA I will be responsible for guiding organizations through the process of becoming a Votacall customer. At Votacall, we are One Team. Our success is based on the ability for all departments to function as One Team, with One Goal. What is our Goal? Votacall strives to be the most innovative, customer centric business communications provider. We want to be the best and to be the best, you need the best people.

The CSA I’s main function is the bridging of multiple departments to ensure Client satisfaction. You will interact with Sales Executives, Project Managers, Engineers, Technicians and Customers until their business altering communications solution is implemented and all involved are extremely satisfied with the results. This role offers fresh candidates something most organizations do not and cannot. You will gain exposure and have access to leaders in all areas of Votacall. This is important as we want you to be with Votacall for the long haul but we do not expect you to stay in this role forever. The candidates we are looking for sh

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