Customer Service Representative

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Profit Sense Innovations
26 Journal Square
Jersey City, NJ
Application Deadline: Available Year-round
Position: Full-time, Paid

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Description

Location:
Jersey City, NJ

About Profit Sense Innovations:
Profit Sense Innovations is an online based small business development firm. Profit SI has developed its system of providing its customers with the essential tools necessary to establish a thriving business. We are a pioneering company, able to identify the emerging trends in today’s business world. Our services include: tax preparation, incorporations, business plans, bookkeeping and filing for all the certificates and licenses businesses need. We are rated as one of the Top 10 places to work for and nominated to be one of the top 5 emerging small businesses in the state of New Jersey

Job Overview:
While other companies are shutting down and closing their doors, our company is in full expansion mode. We are seeking energetic, self starting, highly skilled Customer Service Representatives with an entrepreneurial drive and determination. We offer an exciting company to work for in a friendly, team-driven environment.

Responsibilities:
• Appointment Setters are responsible for handling all outbound customer service calls with the objective of familiarizing new clients with Profit Sense Innovation Services.
• Schedule Initial Sales Consultations for our Sales Department
• Collect specific client data to be entered into a database survey system.
• Must be a team player.

Qualifications:
• Must demonstrate exceptional verbal and written communication skills.
• Associates degree, Bachelor’s preferred.
• Have the ability to work in a team atmosphere.
• Experience working with Microsoft Office (Word, Excel).
• Must be comfortable interacting with clients over the phone.
• Strong analytical and communication skills.

How To Apply

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