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Billing SupervisorBookmark This
Posted: August 12 2016
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DescriptionMaintains revenue by establishing, implementing, and controlling billing system; supervising staff.
ResponsibilitiesAccomplishes billing human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
Meets billing operational standards by contributing billing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying billing system improvements.
Meets billing financial standards by providing annual billing budget information; monitoring expenditures; identifying variances; implementing corrective actions.
Accomplishes billing departmental objectives by measuring billing results against plans; evaluating and improving methods; making required changes.
Guides employee actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.
Obtains revenue by resolving order and invoice disputes; maintaining customer relations; resolving problems with bank transfer.
Approves credit memos by reviewing documentation.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Accomplishes accounting and organization mission by completing related results as needed.