Operation Manager

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Job Description Operations Manager Division: Central Administration
Reports to: Executive Director Job Title: Operations Manager
Job Summary
The Operations Manager will be responsible for day-to-day operations, managing the organization’s HR, helping and creating organizational and program budgets in collaboration with the ED and Program Supervisor,
Reporting to the ED and serving as a member of the Management Team this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organizations financial and operations functions.

Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. This position will also interact with the Board of Directors.

Duties and responsibilities

•Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

•Risk Management - Oversee organizational insurance policies. Ensure health and Safety committee meetings are held and tasks assigned.

•Human Resources – Working with the ED plan the use of human resources. Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance in partnership with the ED.

•Strategic Input - Liaison with Board and ED. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

•Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

•Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

•Financial - Review financial statements and data. Utilize financial data to improve efficiency. Prepare and control operational budgets. Control inventory. Recommend effective strategies for the financial well-being of
the New Life SIWD.

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