Student or Entry-Level Job

PART TIME |FLEXABLE| PERFECT FOR STUDENTS

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Description

Rose International is a leader in providing Workforce Solutions and Information Technology Solutions nationwide. We have 21 offices across the U.S, and offer thousands of opportunities across the industries we service. Employees of Rose International get the opportunity to work for some of the best corporations and government agencies across the country. When you work with Rose, we provide a challenging, exciting and professional atmosphere. We allow you to showcase your skills, and take the time to find a position that is the right fit for you.

JOB LOCATION:
South 2nd St
Austin, TX 78704

Responsibilities

1. Customer call receipt - first point of contact for Customers for problem recording.
2. Customer verification, problem validation and documentation.
3. Ticket Management.
4. Status customer on a regular basis.
5. Manage escalations.
6. Interface with internal and external AT&T/Vendor.
7. Adhere to SLAs, processes and tools.
8. Basic trouble shooting routers/circuits.

Requirements

*Candidates must currently be a student.
*This is a part time position 20 Hours/week.
*We are flexible and will work with your own personal schedule.

TO APPLY CONTACT:
David Lanxon
Sr. Technical Recruiter
Phone: (636) 812-4000, Ext.: 2020
Cell: (618) 593-2676 | E-mail: dlanxon@roseint.com
www.roseIT.com

How To Apply

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