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Sales AgentBookmark This
Posted: July 05 2016
Company Location: New York, NY
Application Deadline: Available Year-round
Position: 20 Full-time, Paid
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DescriptionTelegraph & Telephone Corporation seeking a Customer Care and Sales Associate to join their ecommerce department. In this dynamic position, you will be responsible for overseeing all aspects of customer service and satisfaction for their online store. This is a phenomenal opportunity to use your outstanding interpersonal and problem-solving skills as part of a globally recognized apparel company that offers room for growth and a fun, collaborative work environment.
Serving as the brand ambassador to ensure all customers receive the highest level of service at every point of interaction
Delivering a standout experience to every customer via phone, email, chat, social media, and in-person communication
Maintaining extensive product and fit knowledge
Resolving customer issues as quickly and efficiently as possible
Enthusiastically and positively presenting products to customers
Striving to meet and exceed customer retention KPIs
RequirementsAt least 1-2 years of previous sales experience.
Excellent written and verbal communication skills
Self-motivated, collaborative, and organized
Analytical with a sharp eye for detail
Proficient in MS Office, warehouse management systems, ERP systems, and other web-based order/allocation programs; strong Excel skills a must
Proven ability to achieve results through creative and proactive problem solving