Client Relations Internship Fall 2016

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Quicken Loans
1050 Woodward Avenue
Detroit, MI
Posted: August 22 2016
Application Deadline: Available Year-round
Position: 10 Full-time, Paid

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Description

Why should you intern with us? You’ll do much more than make coffee and push paper. The idea is to learn about the industry and career you want. Interns at Quicken Loans and our Family of Companies gain priceless, hands-on experience across a smorgasbord of fields. Dynamic team members interact in a high-energy, super fast-paced environment to impact the business on a daily basis.

We've been on Computerworld's "Best Places to Work in IT" list for 11 years running, hitting #1 the last three years, and we’ve been named to Fortune magazine’s list of "100 Best Companies to Work For" for the past 12 years, ranking as high as #2. Plus, Quicken Loans ranked #4 for best internships in the country by Glassdoor.com.

If you want to have an incredible experience, make new friends, and be a part of something bigger than a run-of-the-mill job, join our team and start down an AMAZING career path!

Responsibilities

Responsibilities
•Preparing and evaluating reports to provide a summary of clientele experience to our research team and team leaders
•Assisting with party planning and themed luncheons
•Issuing and maintaining records relating to credit protection orders
•Assisting clients that have difficulty utilizing MyQuickenLoans.com
•Providing clients with an exceptional perception of Quicken Loans, offering assurance that we are their lender for life
•Review team processes and make suggestions for improvement
•Update the team page and assist with administrative type duties

Requirements

Requirements
•Must be able to stay focused on one project, as well as be able to multitask and take on multiple assignments
•Excellent written and verbal communication skills
•Great attention to detail and strong organizational skills
•Successful experience learning new technology and working with minimal supervision
•Must be able to express empathy and trouble-shoot problems in a positive manner
•Previous experience in retail, banking, or other customer service area is a plus

How To Apply

Apply
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