PAID Communications InternshipGIE Dental Lab
Student Brand Ambassador - Photography App (Virtual Opportunity)New Photo Sharing App
Communications/Journalism/Writing Majors (Virtual Opportunity)New Photo Sharing App
Social Media InternStartup
Interns wanted - Must be able to receive college credit - Communication majors welcomedReal Estate
Communications and Marketing InternDowntownDC Business Improvement District
Marketing and Communications InternVisit Bucks County
Customer service repBookmark This
Posted: November 14 2015
Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.
DescriptionCustomer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
ResponsibilitiesPrepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
RequirementsCustomer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking