Student or Entry-Level Job

Customer Service Representative

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Muddy Body
20725 NE 16th Ave STE A5
Miami, FL
Posted: August 15 2016
Application Deadline: Available Year-round
Position: Full-time, Paid

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Description

Muddy Body is a revolutionary, fresh, beauty brand based in Miami, Florida (www.muddybody.com). We have three different clay masks- Relax, Refresh, and Detox and an Organic Hair Mask. All of our products are 100% natural, vegan, contain no preservatives, and are cruelty free.
We are looking for a customer service representative to join our team.
We are looking for someone who is a problem solver, highly motivated, and a hard worker.

Working hours:

Monday-Thursday 9:30 am to 2:30 pm

Our office is in Miami, located off of Ives Dairy road.

Please email us with your resume and why you are interested in this position: info@muddybody.com

Responsibilities

Listen to customers’ questions and concerns and respond accordingly
Handle returns or complaints
Record details of customer contacts and actions taken
Review and select standard responses for answers or solutions
Provide customers with information regarding our products
Refer customers to supervisors or more experienced employees

Requirements

We are looking for individuals with he following skills:
Communication skills to answer customers clearly-must understand and communicate information effectively in writing, by phone, or in person.
Customer-service skills- aAnswering customer questions and complaints in a helpful and professional manner.
Interpersonal skills- Creating positive interactions with customers.
Listening skills- Listen carefully and understand a customer’s situation in order to help them.
Problem-solving skills- Determine solutions to a customer’s problem.

How To Apply

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