Peer Helpline Counselors

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CAFY
9201 Basil Court, Suite 160
Upper Marlboro, MD
Posted: March 15 2016
Application Deadline: Available Year-round
Position: 7 Part-time, Unpaid

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Description

Gain experience you can't get anywhere else while you help people who are experiencing some form of personal crisis--from a traumatic loss or depressive illness.

The work is challenging, the training intensive, and the experience extremely rewarding! And you'll gain valuable counseling and communications experience that can help you get into grad school, make a career change or simply grow more yourself.

To learn more and to attend an orientation session, please email your full name, phone number and residential street address to mnedd@cafyonline.org or call (301) 541-8934 to receive a Volunteer Information Packet by mail. (In your message, please indicate how you found us) We look forward to hearing from you!

Volunteer on CAFY's 24-hour helpline and provide emotional support to those who feel depressed, overwhelmed, in crisis or need help identifying services or just someone to talk to. CAFY's helpline responds to people of all ages and all backgrounds, including teenagers and the elderly, people who are victims of violence or sexual abuse, domestic violence, and people just like you and me who suddenly find themselves facing some overwhelming obstacle or personal tragedy and need help and information to get through their situation.

CAFY's Helpline volunteers develop personal and professional skills that have helped them land jobs in the public and private sector (mental health, public health, education, etc.) as well as get into some of the most respected social work, psychology, counseling and other related graduate programs.

Responsibilities

• Fluent in both English and Spanish.
• Provide quality telephone intervention to the intended hotline audience (domestic violence).
• Provide accurate, up-to-date information to callers on the hotline issue.
• Refer callers to appropriate resources.
• Collect accurate and detailed data about calls and callers.
• Work shifts scheduled by supervisor within the 24 hour period.
• Attend regular supervision, training and debriefing sessions.
• Able to telework.

Requirements

Volunteers work as a cooperative team remotely, receiving calls on the privacy of their own cell phone, each donating afternoon or evening a week and one overnight shift a month.(preference is given to those who can do evening and midnight shifts) Must be at least 21, possess good listening skills, patience and sensitivity and be able make a 6-month commitment after training. No experience necessary!

How To Apply

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