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Study Abroad Specialist in Valencia (SPAIN)Bookmark This
Sorní 4, 1º-3
Posted: October 03 2015
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Description2Learn Group was founded in 1993. We work with internationally recognised prestigious schools and organizations located in 5 continents. In fact our offer covers more than one hundred schools together with a wide range of language training courses, certificates, university academic programs, both undergraduate and post graduate degrees, international exchange and working programs and projects for professional career.
At 2Learn Group we are proud of our staff who work in partnership to deliver quality intercultural exchange programs to adolescents and adults interested experiencing life abroad.
The Study Abroad Specialist supports 2Learn goal of providing international exchange experiences to students. The Specialist's responsibility is to provide customer service throughout the admissions, acceptance and preparation processes to support the organizational sending participant goal. In addition the Specialist provides support with the recruitment of prospect students through social media as well planning and performing information sessions online and onsite. This position will require energy; enthusiasm; organizational, and problem-solving skills; as well as creativity, and flexibility.
Enjoy an exciting job in the heart of Valencia city!. We love our work and truly enjoy it . We are looking forward to welcoming you and to share with you our enthusiasm.
ResponsibilitiesAttending clients by phone or e-mail,
Customer service for companies, organizations, students, schools, Universities and rest of educational institutions
Support and assistance to all departments, summer language courses abroad, adult courses, junior programs, working and au-pair programs, academic year, and career and university studies
Applications and data processing, correspondence, file management, etc
Guide, support and inform students through the admissions process
Motivate and assist students to complete the full application:
Provide students training on different programs.
Edition, updating and enhancement of information in campains on the different international programs for the corporate website and social network pages
POSITION ONLY OPEN TO USA NATIVE CANDIDATES LOOKING FOR AN UNPAID INTERNSHIP in Valencia (Spain).
Intermediate level of spoken and written Spanish and native English level.
Excellent communication skills (spoken and written) including telephone and email etiquette.
Comfortable speaking with people of different backgrounds and ages including students, parents and colleagues
Superior organizational skills, with ability to multitask and prioritize daily activities to meet competing deadlines.
Adaptable. Able to evaluate changing demands and circumstances and to adjust tactics as necessary.
Excellent diplomatic and counseling skills.
Strong interpersonal skills.
Excellent written and oral communication skills, including solid presentation skills.
With some experience in sales or marketing, preferably in a social-media-context.
Detail oriented, while able to see the big picture.
Bachelor's degree or equivalent experience, preferably in an education context
International/intercultural exchange experience (living or studying abroad or exposure to other cultures).
Computer literacy, including word processing, spreadsheets, email, database, and internet applications
Previous admissions or international studies, call center, or customer service experience is a plus, as well as Foreign language proficiency.
Experience working with students in a professional setting also desirable.