MadTravelers manages BoxMyDorm, Ship2School, and LugLess. They offer travelers the freedom to be unburdened by their luggage. They can get anything, anywhere with better customer service, and at a lower cost. They’re currently looking for campus reps.
Essentially, MadTravelers is a travel agent for your luggage. Mark Gilman, the PR Manager, crafts a PR narrative and then spreads the word to blogs, press, tv, as well as using social media for direct outreach. The best way to describe what he does is “applied creative writing.” For fun, he swing dances and goes to cooking parties.
1. How did MadTravelers get started, how can someone who is interested in your work get started?
In 2005 BoxMyDorm was started by Penn State and U. Penn students who wanted to create a summer storage service. We then expanded to GW and U. Maryland, then two years ago we went nationwide, servicing colleges coast-to-coast. We chose to expand further by developing spin off services and placing them under the MadTravelers brand. Similar to BoxMyDorm is Ship2School, where students can ship their belongings to or from school at a very competitive rate, as well as Lugless, where we can deliver luggage across the US for a low flat fee and internationally for less than most major carriers.
As for those who want to enter the business, college students will always need summer storage. There’s definitely room for others to get into the game. But I think we’re doing a pretty good job already.
2. What’s the future of your industry or job?
Continued local operations by students and moving companies alongside nationwide services like BoxMyDorm that can provide for any student at any school. We think that a more standardized model can present students the same service at a better cost.
3. What do you look for when you hire an intern or entry-level candidate?
At MadTravelers we all wear many hats. So we look for interns who are comfortable with taking on multiple duties. We also look for candidates who would fit in well with our company culture. We’re a mix of hard working, direct, and energetic, so someone who blends well with that is important.
4. What is one thing an intern can do to make a favorable impression?
Beyond the willingness to work, I think the most important thing an intern can do is grow during their tenure. Ask questions, try to learn more, show a genuine interest in what is going on. Also, smiling helps.
5. Can you share a positive intern story and an intern horror story? No names needed…
One of our former interns in New York City was going to brunch with his family. He was driving his dad’s car and he backed into the founder’s friend’s Mercedez. Needless to say it was an uncomfortable summer for that intern. True story.