5 Questions. 5 Minutes. 1 Employer. This week: Lucy from Paperless Post.
Paperless Post is a technology startup in New York City and San Francisco that enables users to communicate in a visually expressive way online. We are a team of developers, designers, and business people who enjoy a challenge and are passionate about solving problems in elegant and creative ways.
1. What do you look for when you hire an intern?
We look for people ready to get their hands dirty, to leap in and take on any task that presents itself. As a start-up we’re all about getting things done and not about bureaucracy. We also look for people who are self-motivated and good communicators.
2. How did you get started in the industry? How can I get started?
My first job out of college was in an investment firm focused on the software and Internet space. It is good to acquire some specialized skills but more important to demonstrate that you know how to get things done and can learn quickly.
3. What is the future of your industry?
Everything is moving online so a firm understanding of the dynamics of the web will be crucial regardless of the industry you end up in.
4. What is one main thing an intern can do to make a favorable impression? To make a negative impression?
Do something without being asked or directed to do it. For example, one of our interns organized a document of the most frequent questions customers ask as a resource that customer service could use to quickly respond to emails and calls. The document laid the groundwork for a new section on the site. Whatever you do don’t complain that there isn’t enough to do or sit around looking bored. There is always something that could be improved upon if you are creative and take initiative. Your boss/superiors will be grateful and impressed.
5. Give us a positive intern story? An intern horror story?
Two recent college grads do an internship with us last fall, they made themselves so invaluable that we offered both of them full-time positions. They are coming up on their one year anniversary and now have interns of their own!
The Paperless Post Offices