Retail Support

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2817 Westheimer
Houston, TX
Posted: March 15 2016
Application Deadline: Available Year-round
Position: Full-time, Paid

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Description

RETAIL SUPPORT ASSOCIATE:
• Present a positive presence on the sales floor assisting Retail & Consignment Floor Managers in providing excellent service
• Assist Retail & Consignment Floor Managers in coordination & execution of trunk shows & special events
• Assist Retail & Consignment Floor Managers in processing & fulfillment of special orders
• Relay detailed phone messages to appropriate recipient
• Process purchase transactions on an as needed basis
• Process incoming consignments (label, log in book, change hangers & steam consignments)
• Process (pull, package, maintain pick up log) consignment pickups & brief Consignment Floor Manager upon completion


Responsibilities

RETAIL SUPPORT ASSOCIATE

RESPONSIBILITIES:

CUSTOMER SERVICE
• Present a positive presence on the sales floor assisting Retail & Consignment Floor Managers in providing excellent service
• Assist Retail & Consignment Floor Managers in coordination & execution of trunk shows & special events
• Assist Retail & Consignment Floor Managers in processing & fulfillment of special orders
• Relay detailed phone messages to appropriate recipient
• Process purchase transactions on an as needed basis
• Process incoming consignments (label, log in book, change hangers & steam consignments)
• Process (pull, package, maintain pick up log) consignment pickups & brief Consignment Floor Manager upon completion

VISUAL MERCHANDISING
• Assist in ensuring that new merchandise is effectively placed on the sales floor in a timely manner
• Ensure all merchandising standards, display presentation, signing standards, floor, windows, sales & events are always fresh to promote sales
• Maintain displays (mannequins, racks, etc.)
INVENTORY
• Implement loss prevention strategies
• Assist with the processing of items sent for cleaning/repair
• Maintain retail back stock storage area in addition to the Wait to Outdate, Shoe, To Be Consigned, Items for Pick Up rooms
• Maintain organized inventory of office & front desk supplies and alert management regarding reorders (boxes, tissue, hangers, glass cases, jewelry boxes, shoe bags, etc)
• Audit website inventory utilizing information from the Consignment and Retail Floor Managers & report sold/sold out items to management
• Take product pictures as needed for website
• Complete web information forms as directed by management
• Label web inventory on tickets
• Additional responsibilities may be added as the needs of the business evolve



Requirements

RETAIL SUPPORT ASSOCIATE

RESPONSIBILITIES:

CUSTOMER SERVICE

• Present a positive presence on the sales floor assisting Retail & Consignment Floor Managers in providing excellent service
• Assist Retail & Consignment Floor Managers in coordination & execution of trunk shows & special events
• Assist Retail & Consignment Floor Managers in processing & fulfillment of special orders
• Relay detailed phone messages to appropriate recipient
• Process purchase transactions on an as needed basis
• Process incoming consignments (label, log in book, change hangers & steam consignments)
• Process (pull, package, maintain pick up log) consignment pickups & brief Consignment Floor Manager upon completion







VISUAL MERCHANDISING
• Assist in ensuring that new merchandise is effectively placed on the sales floor in a timely manner
• Ensure all merchandising standards, display presentation, signing standards, floor, windows, sales & events are always fresh to promote sales
• Maintain displays (mannequins, racks, etc.)




INVENTORY
• Implement loss prevention strategies
• Assist with the processing of items sent for cleaning/repair
• Maintain retail back stock storage area in addition to the Wait to Outdate, Shoe, To Be Consigned, Items for Pick Up rooms
• Maintain organized inventory of office & front desk supplies and alert Vicki or Mauri regarding reorders (boxes, tissue, hangers, glass cases, jewelry boxes, shoe bags, etc)
• Audit website inventory utilizing information from the Consignment and Retail Floor Managers & report sold/sold out items to Mauri
• Take product pictures as needed for website
• Complete web information forms as directed by Mauri
• Label web inventory on tickets






• Additional responsibilities may be added as the needs of the business evolve



QUALIFICATIONS
• Industry experience preferred
• Excellent interpersonal communication skills
• Strong sense of professionalism & courtesy
• Willingness & ability to work a flexible schedule for a retail business, including nights, weekends, holidays & store events.

How To Apply

Apply
Login or Sign Up to apply.
 

Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.

Report potential scams Go to Trust and Safety Center