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Posted: July 10 2016
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DescriptionThe United Services Automobile Association (USAA) is a Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families that serve, or served, in the United States military. At the end of 2015, there were 11.4 million members.
USAA was founded in 1922 by a group of U.S. Army officers as a mechanism for mutual self-insurance when they were unable to secure auto insurance because of the perception that they, as military officers, were a high-risk group. USAA has since expanded to offer banking and insurance services to past and present members of the Armed Forces, officers and enlisted, and their immediate families.
The company was one of the pioneers of direct marketing and most of its business is conducted over the Internet or telephone using employees instead of agents.
Responsibilities- Provide customer service in hospital, helping family members, visitors, and caregivers
- Understand relationships among healthcare personnel, preferably in clinic setting
- Offer research skills on multiple healthcare issues, resulting in presentation or publication
Requirements- Prefer student with experience in healthcare delivery system
- Perform well in environment that values compassion, helpfulness, patience, and resourcefulness