Guest Services & Hospitality Internship

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The mission of the Elmwood Park Zoo is to foster an appreciation for wildlife and the environment that will inspire active participation in conservation.

Elmwood Park Zoo currently maintains a collection of over 100 species primarily indigenous to the Americas. Highlights of the collection include bald and golden eagles, jaguars, red pandas, Chacoan peccaries, howler monkeys, and gray wolves. Presently, 16 species in the collection are managed pursuant to an international SSP (Species Survival Plan), representing threatened and endangered species. Others represent significant wildlife conservation success stories, such as the American bison, peregrine falcon, bald eagle, and American alligator. About two-thirds of the animal collection is on exhibit; many others are maintained separately for use in education programs.


Interns will work with our Guest Services Department to help organize and promote the Elmwood Park Zoo. Individuals will gain experience in customer service, membership management, event preparation and execution, and public relations. They will work alongside a small group of highly skilled, helpful, and enthusiastic Guest Services employees. This position offers an opportunity to work one on one with zoo staff that specialize in various facets of hospitality and customer service. The EPZ’s internship program affords individuals a behind the scenes look of what it takes to manage a successful non-profit. The position is unpaid.


* 18+ years old
* Outgoing and energetic personality
* Good customer service skills
* Basic knowledge Microsoft Office Suite
* Reliable Transportation
* Hospitality Management, Non-Profit Management, Event Planning, or other related major
* Provide own laptop computer


Required - Microsoft Office Applications, Friendly Personality, Proactive, Computer

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