Human Resources - Bar/Restaurant

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Description

ESTATE Ultra Bar is looking for enthusiastic individuals to learn about the hospitality industry in a fast-paced, exciting environment! This is a great opportunity for a motivated individual to gain experience in the Hospitality Industry with Operations, Human Resources, Marketing and Event Planning. Internships at ESTATE are unpaid but can lead to part time & full time position(s).

About the Venue: We are a bar/restaurant open 7 days a week for weekend dinner and late night dining. Weekend nights are busy and have a lounge atmosphere. In Summer 2012, we opened Chicago's largest open air rooftop restaurant and lounge -The StarDeck.

ESTATE Ultra Bar :: 1177 N Elston, Chicago, IL 60642 | 312/582.4777 estateultrabar.com | facebook.com/estateultrabar | instagram.com/estateultrabar | twitter.com/estateultrabar

Internship Requirements: Reliable, punctual, outgoing, deadline-driven, detail-oriented and organized Proficient with Google Docs and/or Microsoft Office (Photoshop is a plus) Excellent oral and written communication skills are a must Active in Social Group preferred (Greek System, Recreation Club, etc) Must be 21+, have reliable transportation & a laptop.

About the Program
ESTATE'S Interns will get hands on experience in operating a high volume restaurant/bar hybrid that offers customers a 'social dining + drinking' experience in a unique venue. By the end of the program, the students will have learned from the Managing Partners and Managers on how to execute the day-to-day & weekly tasks that are required for daily operations. By successfully executing these tasks, the intern will help ESTATE reach its monthly and quarterly sales goals.

Skills Learned:
All interns will gain valuable experience with the following.

*Point of Sales System (Micros), Google Docs, Online Reservations (Open Table), Audio/Visual System (Pioneer, Crowne Point, others), Paycor Payroll Processing

*Customer Service - interns will learn the importance of on-site customer service, including repeat customers, as well as managing feedback

*Organizing & Running Meetings - attend weekly manager meetings, at least 2 preshift meetings including a weekend or private event preshift, community meetings (1 per term) and monthly PR meeting (marketing intern only)
Qualified Candidates should send their resume and cover letter to navdeep@estateultrabar.com

Responsibilities

The Human Resources Interns will learn from the HR Director about managing the front of the house and back of the house staff.

*Interviews - review candidate resumes, sit in on employee interviews, open calls and exit interviews

*Employee Files - review and organize documents, including new hire documents required by the State, Employment at Will, W2, incident reports and write-ups

*Training - assist in training new staff on company policy and procedures, additionally, further educate service staff on new menu items and improving customer service based on feedback sources (i.e. direct feedback, Open Table, etc).

*Scheduling - learn how to schedule based on peak & off peak times, and based off the individual staff member’s strengths and weaknesses (i.e. schedule more experienced servers during peak times and private events). Input requested time off, special & private events and availability in schedule spreadsheet.

*Accounting - review employee time sheets for hourly employees, track paid & unpaid time off, plus salaried employees. Assist HR Director with payroll using Paycor.

Requirements

*Reliable, punctual, outgoing, deadline-driven, detail-oriented and organized

*Proficient with Google Docs and/or Microsoft Office (Photoshop is a plus)

*Excellent oral and written communication skills are a must

*Active in Social Group preferred (Greek System, Recreation Club, etc)

*Must be 21+, have a car & a laptop

How To Apply

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