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Posted: August 06 2016
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DescriptionCollege graduates, if you’re ready to build a successful and rewarding career with an industry-leading company and you have a health insurance license, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 20 call centers located throughout the United States.
ResponsibilitiesYou will provide exemplary sales support on behalf of our industry leading healthcare clients and a positive call experience to their Medicare and ACA eligible customers calling about their medical plans. Specific duties for this position include but are not limited to:
Answer questions regarding medical care and coverage
Assist customers in evaluating their needs and selecting the best healthcare plan solution in a consultative manner
Assist in the enrollment, renewal, and service of customer accounts
Help sell insurance products and services to new and existing customers
Update customer records accurately and efficiently
Recognizing and complying with our performance standards for quality, performance, attendance and schedule adherence.
RequirementsAbility to commit to a 2-week training class that includes night and weekend self -study
Home Internet connection
High school diploma or GED required, some college preferred
Ability to pass a background check
Friendly, conversational and engaging phone presence
Computer proficiency in a Windows PC environment, and the ability to navigate multiple computer applications simultaneously
Reliable and dependable work habits with excellent attendance
Willingness to learn
Previous customer service experience is preferred but not required. We will train the right person.
SkillsRequired - Health Insurance, Call Center, Customer Service
Preferred - Health Insurance, Call Center, Customer Service