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Customer Service DispatchBookmark This
United state work inc
Agency 211 North Front St
Posted: August 29 2016
DescriptionPerseverance Pest Control (PPC) is expanding to the Indianapolis market and looking for customer service representatives.
Starting pay is $11.50 per hour. With performance bonuses, you can earn over $15 per hour as early as your first week on the job!
Full-time, part-time and Saturday positions available.
ResponsibilitiesIn addition to assisting customers via phone or email, you will be asked to:
* Update or create new customer files on our customer database.
* Notify field technicians of incoming service requests.
* Add details received from field technicians to customer files.
* Process payments (most payments are handled automatically, but some customers like to call them in).
* Help with general office administration functions from time to time (type letter, send fax, print reports, etc.)
RequirementsAs a customer service representative you will be talking with customers and prospective customers who call the office to:
* Schedule their next pest treatment
* Ask questions about the services we offer
* Request repeat or additional treatments
* Make changes to their information, such as change of address or credit card number
SkillsRequired - Dispatching, Custodial Services
Preferred - Excellent customer service skills