IT Support Engineer Internship

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Loricus, Inc.
1300 E. 9th St, STE 125
Cleveland, OH
Application Deadline: Available Year-round
Position: 2 Part-time, Paid

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Description

Downtown IT consulting company seeks Support Engineer Intern.

The support engineer's duties are to:
-Provide responsive support onsite and remotely
-Perform preventative maintenance tasks
-Work on and send out monthly health reports to clients
-Document client settings and changes
-Monitor client system alerts

Responsibilities

This person is responsible for providing exceptional service to their assigned clients by taking ownership of support issues and by maintaining adequate response times.

The Support Engineer Intern will also assist the Infrastructure Engineering team as needed for project work. The Support Engineer Intern may also be asked to research new technologies or ways to optimize current methods or tasks.

The Support Engineer Intern will also be expected to study for and complete examinations in order to achieve technical certifications.

Requirements

IT background and experience is a plus.
IT type degree/coursework preferred.

How To Apply

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