IT/Computer Systems AnalystBookmark This
2542 S Bascom Ave Suite 270
DescriptionTeamLogicIT is a national network of locally-owned businesses providing comprehensive computer-based services for managing information technology to small- and medium-sized businesses in the San Jose area. TeamLogic IT provides networking, security, data and email services, as well as hardware and software support in addition to a variety of consultation and preventative maintenance services previously only available to larger organizations. We offer more services than most computer companies and focus on preventing IT disasters through a unique managed services program called SystemWatchIT.
ResponsibilitiesComplete minor repairs and upgrades for PC issues.
Perform remote software upgrades to customer PC/Servers
Handle Help Desk duties
Develop software skills for Customer management tools.
Work with other technicians to resolve customer on-site issues
Requirements- Have IT competency in the following:
Install and upgrade PC and network device hardware
Manage, administer and secure Local Area Networks
Optimize performance of LAN and network devices
Excellent customer service and communication skills are a must