International Trade Intern

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WebPort Global
2 Seaport Ln.
Boston, MA
Application Deadline: Available Year-round
Position: 3 Part-time, Unpaid

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Description

The role sits with WebPort Global, an organization that delivers a cloud-based platform to help Small and Medium Enterprises (SME) to learn about and engage in global trade. Key to the role of International Trade Intern is the ability to assist and support WPG business services to clients; including but not limited to marketing, procurement, supply chain & logistics, match making, and general support.

Responsibilities

• Web and phone based support with external queries
• Contribute to ongoing sales and provide input to the development of products, services and programmes
• Assist with and support meetings with SME's locally to showcase trade advisory capabilities, products, channel partners and client offerings
• Participate in meetings and groups to tailor our product offerings for traders
• Assist members in optimizing their membership of our trade groups and services
• Support induction services for new members
• Assist in conducting member assessments and vetting
• Support the development of member and user training guides
• Act as a point of contact in providing support to members and partners regarding queries on services, portal usage and benefits of membership
• Up selling value added services to new and existing clients
• Supporting product development and testing - member online services

Requirements

• Degree or in the process of completing a degree in business, marketing or international trade
• Sales and marketing experience desirable
• Experience of meeting clients and handling queries
• Strong research and reporting skills
• Very strong communication skills
• Effective in identifying problems, seeking pertinent data and recognizing important information to solve business problems
• Interest in international business and trade community
• Commitment to exceeding client expectations and delivering the highest standard in customer service
• Willingness to learn
• Team Player & Positive Outlook
• Flexibility and openness

How To Apply

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