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Help Desk Support Intern (Los Angeles, CA)Bookmark This
1601 Colorado Ave
Santa Monica, CA
Posted: September 27 2016
Application Deadline: Available Year-round
Position: Part-time, Paid
Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.
DescriptionAppetize Technologies, Inc. is a cutting edge enterprise point of sale solution seeking an intern to assist with the Help Desk. The ideal candidate enjoys technical problem solving and working directly with clients to assist them with any support requests.
Responsibilities- Respond to requests for support received via incoming telephone calls, Help Desk tickets and chats
- Strong analytical skills, problem-solving and attention to detail
- Document customer information and detailed problem descriptions, diagnosis, and resolution
- Must possess excellent written, communication, organizational, and interpersonal skills
Requirements- Time Management
- Great customer service
- Attention to detail
SkillsRequired - Customer Service, Time Management, English, Proficient in Microsoft Office
Preferred - POS, Android, iOS