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IT Internship Full TimeBookmark This
1002 Quentin Road
Posted: April 13 2015
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DescriptionThe TUSA Information Technology Intern Program is designed to provide a hands-on opportunity and environment to learn the profession of Information Technology at the entry level from the perspective of a Top 50 Global Paint and Coatings Supplier. We are seeking IT Interns for the traditional spring and fall semesters as well as the summer months between the spring and fall semesters. In the alternative, year around IT interns.
ResponsibilitiesEDUCATION / EXPERIENCE
Working knowledge of fundamental operations of relevant software and hardware equipment (i.e. Microsoft Windows operating systems, Intel hardware, and network equipment).
Pursuing a BS in related field with a minimum GPA of 3.0/4.0.
Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
Must be self-driven and able to accomplish entry-level troublesho
Priority Setting - Spends his/her time and the time of others on what's important; Quickly zeros in on the critical few and puts the trivial many aside; Can quickly sense what will help or hinder accomplishing a goal; Eliminates roadblocks; Creates focus.
Customer Focus - Is dedicated to meeting the exceptions and requirements of internal and external customers; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.Decision Quality - Makes good decisions (without considering how much time it takes) based on a mixture of analysis, wisdom, experience, and judgment; Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; Sought out by others for advice and solutions.
Informing - Provides the information people need to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provide individuals information so that they can make accurate decisions; Is timely with information.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; excellent at honest analysis; Looks beyond the obvious and doesn't stop at the first answers.
Learning on the Fly - Learns quickly when facing new problems; A relentless and versatile learner; Open to change; Analyzes both successes and failures for clues to improvement; Experiments and will try anything to find solutions; Enjoys the challenge of unfamiliar tasks; Quickly grasps the essence and the underlying structure of anything.
Action Oriented - Enjoys working hard; Is actions oriented and full of energy for the things he/she sees as challenging; Not fearful of acting with minimum of planning; Seizes more opportunities than others.
Drive for Results - Can be counted on to exceed goals successful; Is constantly and consistently one of the top performers; Very bottom-line oriented; Steadfastly pushes self and others for results.
Functional Technical Skills - Has the functional knowledge and skill to do the job at a high level of accomplishment.
Personal Learning - Picks up the need to change personal, interpersonal, and managerial behaviors quickly; Watches others for their reactions to his/her attempts to influence, perform, and adjust; Seeks feedback; Is sensitive to changing personal demands and requirements and changes accordin
Perform entry level service desk (aka help desk) functions including call answering/routing
Diagnose and resolve entry level technical hardware and software issues
Respond to requests for technical assistance in person, via phone, and electronically
Install new software on users computers
Clean, modify and repair computer hardware including monitors, keyboard and printers
Follow standard service desk procedures
Track and route problems and requests and document resolutions
Identify and escalate situations requiring urgent attention
Work closely with other IT professionals
Redirect problems to appropriate resource
Learn to become a liaison between IT professionals and end user