IT Support Assistant

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Insource Services, Inc
148 Linden St
Wellesley, MA
Posted: October 22 2015
Application Deadline: Available Year-round
Position: 2 Full-time, Paid

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Description

Are you an out of the box thinker? Do you believe in collaboration to achieve the best results?

Want to get into the IT Field? Come join our growing IT Team! We are dedicated to training driven individuals in the IT field if they have a strong desire to learn!

In this role, you will be supporting our IT Support Consultants as they solve our client's technical needs. You will work closely with our Technical staff and assist them with day to day tasks that help us maintain the technical health of our clients. This opportunity will provide exposure to a wide variety of technical environments and challenges through our work with a diverse group of clients. You will be joining a team of respected IT professionals known for their combination of personality, obsession for problem solving, great communication skills, and the desire to help clients and team members succeed.

WHAT YOU WILL RECEIVE You will receive a competitive salary and benefits package including health and dental plans, life insurance, short and long term disability insurance, flexible spending account for health and dependent care, tuition reimbursement, paid time off, holidays and 401(k) plan. Additionally, this position offers challenging problem solving and critical thinking opportunities in a variety of environments. You will have the opportunity to see the direct impact of your efforts and the satisfaction of working with like-minded professionals.

TO APPLY Please send your resume and cover letter to jshaw@insourceservices.com

Insource Services, Inc. is an equal opportunity employer.

Responsibilities

POSITION RESPONSIBILITIES -Provide user computer systems set-ups. -Deliver and Remove computer equipment as needed. -Effectively communicate issues, and task execution with IT Support Consultants -Perform Lab Machine Rollouts -Conduct Asset Inventory -Office and Email Support -Manage small projects as needed -Provide phone support-(answering phones at Insource whenever there is down time)

Requirements

POSITION REQUIREMENTS - 4 Year Degree -Reliable vehicle, and the ability to travel between client sites in the Greater Boston area - Great Communication skills - A passion for customer service and delivering exceptional support to IT Support Consultants.

Skills

Required - Computer Hardware Troubleshooting, Great troubleshooting skills, Internet Troubleshooting, Analytic Problem Solving, Out Of the Box, Collaboration, Oral & Written Communication Skills, Dynamic, Excellent interpersonal skills

How To Apply

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