Part-time, year-long intern needed ASAP.

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WhitleyPenn
 Virtual
Posted: July 26 2016
Company Location: New York, NY
Application Deadline: Available Year-round
Position: 20 Part-time, Paid

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Description

We are looking for a part-time, year-long intern to join the Information Technology team

Responsibilities

Key Responsibilities:

Answer Help desk phones
Monitor ticketing queue
Create, assign, update and close tickets
Dispatch. Follow up on all open tickets and provide status to management and users
Follow up with users and document in ticket
Escalate all issue to management and provide daily status
Resolve 1st level incidents
Set up AV for meetings
Maintain order in store room
Assist in maintaining stock
Imaging desktops with Windows 7 using automated processes
Light hands on hardware upgrades (RAM, HD, GPU)

Requirements

Skills & Educational Requirements:

Currently enrolled in an undergraduate or graduate program
Availability to work 20-24 hours per week; opening is for immediate availability
Outstanding interpersonal and communication skills
Resourceful, sense of urgency, pro-active and customer service oriented
Ability to protect confidential and proprietary information of the firm
IT environment experience preferred
Procurement/ purchasing experience preferred
Receiving experience preferred

Skills

Required - IT Business Management, Self-awareness, Self-directed, High Level Of Confidentiality, High Energy, High Level Of Accuracy

How To Apply

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