Windows Domain Computer Technician Network Engineer

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Customcpuview.com
203 Gooding Ave
Bristol, RI
Posted: March 02 2015
Application Deadline: Available Year-round
Position: Full-time, Paid

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Description

Job

We are looking for A players for our -- Real Time Response Team

Mission

Customcpuview.com is a Managed Services Company.

Our company provides computer network service to small business facilities who want their networks professionally managed. Our clients come to us when they need quick access to qualified support, backup and data recovery management, downtime eliminated and unlimited proactive support.

Accountability

Possess the technical skills required in end user systems, servers and networks.
Maintain low numbers in ticket queues
Answer clients live and provide fast support. At a minimum deliver 100% on our SLA
Use and create KB articles for resolutions
Manage implementation, migration, and on boarding projects
Maintain a minimum 4.5 out of 5 or higher rating from client survey results
Add at least 3 innovations to the Vision system per year with minimal cost to the company and high client value
Continue to improve the monitoring system to benefit our staff and clients

Key Competencies

Documentation
Analysis Skills
Creativity
Experience
Stress Management
Customer Service / Focus
Pragmatism
Communication
Intelligence
Education
Good Track Record
Integrity
Resourcefulness / Initiative
Organization / Planning
Excellence
Self-Awareness / Feedback Receptive
Adaptability
Great First Impression
Likability
Assertiveness
Team Player
Listens
Persuasive
High Energy / Drive
High Enthusiasm / Passion
Ambitious
Tenacious

To be considered for this position please apply online here http://customcpuview.com/jobs/

How To Apply

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