Editorial, Marketing and Community Management Interns

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Backstage Magazine
770 Broadway
New York, NY
Application Deadline: Available Year-round
Position: 3 Part-time, Unpaid (College Credit Required)

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Description

The Editorial, Marketing and Community Management teams of Backstage, LLC are seeking interns for the Spring Semester.

Responsibilities

Fielding calls and emails from subscribers and casting directors; assisting users with utilizing the options and workflow tools on Backstage.com (helping actors subscribe to the website; helping talent resize and upload
their photos/videos; helping casting directors post casting notices; etc.); answering user's
questions; up-selling users on useful enhancement options and other offers; following up with
ex-subscribers to encourage renewals; following up with current subscribers to enhance the user
experience; following up on lead lists to find new subscribers; and proactively reaching out to
and engaging with the community via phone calls, emails, and Backstage's message boards,
Facebook, Twitter, LinkedIn, and other social platforms (Quora, Yahoo Answers, third-party
message boards used by actors, etc.) to enhance brand-awareness, community engagement,
customer satisfaction, and subscriber retention rates. Additional responsibilities may include
administrative tasks; assisting with compiling market data and coordinating events; research and
outreach projects; and assisting Backstage's Casting Department.

Requirements

Community demands a genuine interest in interacting with customers.
Editorial applicants must have knowledge of the AP style.
Marketing needs analytic thinkers capable of adapting to new technology quickly.

How To Apply

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