Editorial, Marketing and Community Management InternsBookmark This
New York, NY
DescriptionThe Editorial, Marketing and Community Management teams of Backstage, LLC are seeking interns for the Spring Semester.
ResponsibilitiesFielding calls and emails from subscribers and casting directors; assisting users with utilizing the options and workflow tools on Backstage.com (helping actors subscribe to the website; helping talent resize and upload
their photos/videos; helping casting directors post casting notices; etc.); answering user's
questions; up-selling users on useful enhancement options and other offers; following up with
ex-subscribers to encourage renewals; following up with current subscribers to enhance the user
experience; following up on lead lists to find new subscribers; and proactively reaching out to
and engaging with the community via phone calls, emails, and Backstage's message boards,
Facebook, Twitter, LinkedIn, and other social platforms (Quora, Yahoo Answers, third-party
message boards used by actors, etc.) to enhance brand-awareness, community engagement,
customer satisfaction, and subscriber retention rates. Additional responsibilities may include
administrative tasks; assisting with compiling market data and coordinating events; research and
outreach projects; and assisting Backstage's Casting Department.
RequirementsCommunity demands a genuine interest in interacting with customers.
Editorial applicants must have knowledge of the AP style.
Marketing needs analytic thinkers capable of adapting to new technology quickly.