Community Associate Intern

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CoLab-Factory
14 Dekalb Ave, 3rd Floor
Brooklyn, NY
Posted: July 25 2016
Application Deadline: Available Year-round
Position: Part-time, Paid

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Description

Community Associate Intern

Interested in Hospitality and Community Management? Do you want exposure to the cutting-edge, explosive Brooklyn Start Up and Entrepreneurial Community? Then we invite you to apply for the unique Community Associate Internship at the CoLab-Factory, the most dynamic coworking company in NYC. Build Your Dream, and help us grow our fantastic brand.

Responsibilities

Illustrate CoLab-Factory core values and strive to achieve our mission
Support the Community Management team to achieve the following:
Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
Ensure that your building is fully operational and processes are running smoothly
Drive growth and promotion of CoLab-Factory-provided service offerings
Take direction from the CM support the Community Team as necessary
Duties and Responsibilities

Greeting /Point of Contact

Be the first and last point of contact for your building
Cover the front desk during business hours
Greet and check-in member guests
Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
Manage Commons Member check-ins and check-outs
Prepare and distribute promotional materials to guests/potential members
Answer “walk-up” member and guest questions or refer inquirer to additional resources
Membership Management

Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
Be active on the WeWork member network
Solve member-related issues to ensure a cohesive community
Events and Community Management

Make posters for events
Assist with set-up and breakdown of events, including ordering food and beverages
Prepare newsletter

Requirements

Customer service and/or sales experience a plus
Must have strong verbal and written communication skills
Exceptional organizational and multitasking skills
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
Passion for entrepreneurial communities
Passion and understanding for CoLab-Factory’s mission and values
Proficient in basic computer skills

Skills

Required - Social Media, Friendliness, Flexibility, Written & Verbal Communication Abilities, Fast Learner
Preferred - Sales, Customer Service

How To Apply

Apply
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