Student or Entry-Level Job

Operations Coordinator

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Albatross Global Solutions is an international market research provider dedicated to improving premium and luxury brands’ performance. We help premium and luxury brands align their organizations to develop meaningful and sustainable relationships with affluent consumers, at the store and through other touch-points and, as a result, improve their sales.

We are organized around two main Practices: Customer Experience and Market Strategy. Our qualitative and quantitative market research offerings are delivered through our extensive network of 19 Business Units in Asia, Europe, the Middle East and the Americas, and to a current portfolio of 225 brands. Please visit our Website at to learn more.

To consolidate our competitive advantages, continue improving our service offerings and expand our market research in other segments of the premium and luxury brand sectors we are constantly on the look-out for talent, and are currently seeking our next Operations Coordinator.

In this position, based in Manhattan and reporting to our US Operations Manager.


Recruit, train and manage a pool of Store Evaluators and Consumers for our market research projects;
Deploy our resources in a timely manner to support our premium and luxury brand projects;
Coordinate fieldwork for timely completion and reporting of market surveys;
Communicate with other company departments in order to complete the projects in a timely manner (Finance, Quality, Validation…);
Follow all company SOPs and policies while coordinating the projects;
Coordinate with and report project status to management team;
Work with the largest and most recognized luxury brand names in the market.


At least 6 months to 2 years work experience in Market Research, Retail, Human Resources, Hospitality or a similar service industry;
Demonstrable ability to multi-task;
Excellent communication skills;
Positive and outgoing personality;
Ability to work as part of a team;
A strong quality focus and client-centric mindset;
Excellent scheduling and resource management skills;
Strong Microsoft Office skills

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