Business Marketing/Admin InternBookmark This
Sparkling Dry Cleaners
20655 Soledad Canyon Road
Canyon Country, CA
DescriptionSparkling Dry Cleaners is a mobile dry cleaning and laundry service primarily serving the Santa Clarita/Valencia area. Our business model with respect to marketing strategies is unlike the traditional dry cleaners.
The Marketing/Admin Intern will provide support and assistance to business owner with various on-going marketing efforts as well as administrative efforts including, but not limited to:
o Prepares mailers and brochures by formatting content and graphics; arranging printing and internet packages.
o Prepares marketing materials using MS Word, Excel and/or Powerpoint (fliers, monthly newsletters, bag drop kits, welcome letters)
o Organize dry cleaners’ marketing products and materials including implementation of such strategies on a daily, weekly and monthly basis.
o Maintain and update customer database on MS Access
o Create and send out email blasts using Constant Contact
o Daily phone calls to customers
o Answer phones, generate various ad-hoc reports such as P&L, customer lists, etc.
o Must learn and eventually possess in-depth company knowledge
o Must possess excellent customer service skills
The marketing/admin intern will also assist in preparing various financial statements which will be used, among other things, for budgeting and forecasting, as well as strategic planning.
Responsibilities• In order to gain in-depth knowledge of Sparkling Dry Cleaners, the marketing assistant must learn the operations side of the business. This includes, but not limited to:
o Bag Drops as a main source of acquiring new customers
o Receiving and tagging incoming orders
o Coordinating efficient driving routes, including picking up and dropping off customers’ orders; dropping off and picking up from the dry cleaning plant in Northridge
o Assembling the finished dry cleaning orders from the plant
o Payment processing
RequirementsDegree or on-going degree in Business Administration is preferred.
Reporting Skills, Analyzing Information , Informing Others, Written Communication, Organization, Statistical Analysis, General Math Skills, Data Entry Skills, Microsoft Office Skills, Self-Development, Financial Skills
Customer service experience is REQUIRED.