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100 South Bedford Road
Mount Kisco, NY
DescriptionBased in Mount Kisco, NY
Works with Communications Manager to develop and implement community promotion and engagement strategies and tactics as they relate to the communications division and the organization’s strategic goals. Communicates and promotes new community features or procedures to members and staff.
Develops and maintain community training resources, guidelines, and policies.
Works with Social Media Specialist, Membership, Marketing, and other divisions to coordinate community postings as appropriate across the organization’s other digital channels.
Monitors discussions, resource postings, and trends within the community. Identifies and reports trends in usage and advises on potential opportunities. Alerts Communications Manager and appropriate staff as issues arise and work with staff to resolve issues.
Networks with community members and identify Community Champions. Train and empower Community Champions to participate on a more significant engagement level.
Monitors and measures the success of community engagement (i.e. number of power users, number of discussions, etc.), and provides reports for Communications Manager and executives. Identify and report on community trends to internal teams.
Contributes to related communication vehicles and ensure the integration of community for promotion and awareness building.
Coordinates with Marketing/Public Relations, Communications, Education, and Foundation and other divisions’ staff to ensure successful coordinated campaigns for communication, fund-raising, and education.
Promotes and evangelize community activities internally. Provides internal and external community training as necessary.
Responsibilities- Write effective copy, excelling in correct spelling, punctuation, and grammar.
- Use alternate forms of communication (including graphic arts), resulting in improved interactions.
- Edit and proof other team members work and provide constructive feedback
Requirements- Possess skills at initiating innovative ideas, unifying team members, and judging correctly what will appeal to target audiences.
- Prefer challenges that involve communication, are people-oriented, promote networking and socializing, and include roles that call for imagination.