Community + Operations Apprentice (a.k.a. "Captain of Amazement")

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Yellow Leaf Hammocks
2636 Gough St
San Francisco, CA
Posted: March 03 2015
Application Deadline: Available Year-round
Position: Part-time, Unpaid

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Description

Yellow Leaf Hammocks is a bootstrapped young social enterprise dedicated to creating artisan jobs + ending poverty through the sale of "insanely comfy" hammocks. We are seeking rockstars, samurais + trailblazers to join our team for Spring / Summer, 2016. Apprentices will have the opportunity to work closely with the leaders of a "Best for the World" B Corp and have a deep + lasting impact on our mission + growth. (Applications accepted on a rolling basis)

TO APPLY, PLEASE VISIT: http://hammock-apprentice.strikingly.com/

Here's an overview of the Community + Operations Apprentice role:

Opportunities:
> Engaging + highlighting fans on social media
> Managing Customer Questions + Support Needs (through Livechat + Social)
> Building Internal Community (“Customer of the Week” etc.)
> Help “Custom Hammock” customers through the design + production process
> Surprise + Delight for our fans + friends - transforming customers into evangelists!
> Managing the flow of any “outlier” order processes (back-orders, returns, etc)
> Owning the Rewards Program for Referrals + Frequent Customers

Requirements

Key Abilities:
> MUST LOVE HAMMOCKS (OBVIOUSLY)
> Self-Direction + Ability to Prioritize
> Friendliness + Charm
> Creative/Social Writing
> Extreme Organization and a Knack for Creating Order + Systems
> Ability to cheerfully deal with the occasional grump by phone, e-mail or social media

Proficiencies Preferred:
Familiarity with Mainstream Social Media Tools, MS Office Suite (Especially Excel), Google Drive, Typing Speed >40 WPM, Excellent Inbox Management, Graphic Design (Adobe Creative) is a bonus!

For more information + to apply, visit http://hammock-apprentice.strikingly.com/

How To Apply

Apply
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