Student or Entry-Level Job

Creative Account Specialist

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Description

Ralston & Anthony Advertising is a marketing and advertising agency based in Chicago, Illinois with a focus on title insurance companies and the supporting industry including software, technology, legal, banking, and more. We are seeking an account specialist to join our team. Our firm's strong focus on addressing business goals in every product we produce means that our staff will apply their knowledge and skills in business scenarios applying strategic initiatives in a highly creative atmosphere.

If you think you have a positive attitude, are self-motivated, goal oriented, and driven to help business' succeed through design, we are looking for you!

Responsibilities

Answer customer phone calls directing the clients to the correct team members to best assist their needs as well as provide immediate assistance
Monitor online chat answering client questions, providing answers to common questions, and sourcing the correct answers to specialized customer questions
Participate in the creative process to develop new products for client consumption
Manage customer relationships in CRM platform

Requirements

Graphic Design and Marketing Experience: 1 Year (minimum)
Experience with Adobe InDesign and Adobe Photoshop
Experience with social media management tools
Experience with CRM tools
Knowledge of Mac OS, Windows and proficiency in Microsoft Office programs
Must be a team player and flourish in a fast-paced, deadline-oriented environment
Open to constructive criticism and customer feedback

Skills

Required - Adobe Photoshop, Microsoft Office, Windows, Mac, Graphic Design, Customer Service, Social Media
Preferred - Strategic Planning, Strategic Brand Consulting, Website Design, WordPress, Wordpress Design, CRM

How To Apply

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