Social Media Marketing/ Customer Service PAID Internship

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Cosmo Kitchen Products
10912 St. Louis Dr,
El Monte, CA
Posted: February 28 2016
Application Deadline: Available Year-round
Position: Full-time, Paid

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Description

We are a large kitchen appliance brand/ internet retailer looking for a dynamic individual who is an expert in building and managing social media accounts with a marketing background. Starting off, this person will also be in charge of customer service duties via phone/email and will be required to learn about the products we sell (mechanical aptitude is a plus). We are looking for someone who wants to work in a fast-paced environment and would like to grow with our company. So, if you are someone who is able to innovate for our company, the internship could turn into a permanent position.


Responsibilities

General Duties Include:
- Create quality social media content / manage social media accounts/ discover new platforms
- Weekly blog posts on company websites/ social media accounts
- Interact with customers on phone calls, emails, and social media platforms and respond to inquiries regularly
- Customer service, answering customer questions, having product knowledge and company policy information
- Maintaining customer database, and reaching out to potential customers.
- Analyze customer base for further development of marketing strategies

Requirements

Ideal Candidate Should:

- Know how to take quality product pictures.
- Be tech savvy and know how to work in all Microsoft Office programs especially Excel and Word.
- Have excellent communication skills for customer service.
- Know how to build following on social media platforms from scratch
- Maintain a professional demeanor at all times with all customers and professional clients
- Have working knowledge of Facebook Ads.-Have excellent communication skills (verbal and written).
- Have entrepreneurial mindset
- Be able to make it to the office 5 days a week during regular business hours.
- Have a reliable means of transportation.
- Own a camera and laptop (not required but definitely a plus).
- Working knowledge of web design and know how to manage a website/ e-commerce (a plus)
- Be comfortable operating SLR cameras and setting up product photo shoots
- Have a self starter attitude and be able to handle directions/criticism well.
- Fast learner

Skills

Required - Social Media Advertising, Social Media Blogging, Customer Service

How To Apply

Apply
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